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Privacy Policy

Effective Date: March 17, 2026

PlanPal ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use the PlanPal mobile application and website (the "Service").

1. Information We Collect

Information You Provide

Data Purpose
Email address Account creation, login, and account recovery
Phone number Account verification and friend discovery
Username and display name Identifying you to friends within the app
Date of birth Age verification (minimum age requirement of 16)
Profile photo Displayed on your profile and visible to friends
Bio Displayed on your profile and visible to friends
Event details Creating and sharing hangout plans (titles, dates, locations, descriptions)
Chat messages Communication with friends within event chats
Availability/time blocks Scheduling features to indicate when you are unavailable

Information Collected With Your Permission

Data Purpose
Contacts Finding friends who already use PlanPal (accessed on-device only; we do not upload or store your full contact list on our servers)
Location data Event locations you manually enter; we do not track your background location

Information Collected Automatically

Data Purpose
Device token (FCM) Delivering push notifications about events, messages, and friend requests
Device type and OS version Ensuring app compatibility and debugging issues
Account creation date Account management

2. How We Use Your Information

We use your information to:

We do not use your information for advertising, and we do not sell your personal data to third parties.

3. How We Share Your Information

We share your information only in the following limited circumstances:

4. Data Storage and Security

Your data is stored on Google Firebase servers located in the United States. We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure authentication, and Firestore security rules that restrict data access based on user identity. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as your account is active. Event data and associated chat messages are automatically deleted 90 days after the event date. When you delete your account, we promptly delete your profile data, events you created, and your friend connections. Some data may persist in backups for a limited period before being permanently removed.

6. Your Rights and Choices

You have the following rights regarding your data:

If you are a resident of the European Economic Area (EEA), United Kingdom, or California, you may have additional rights under GDPR or CCPA, including the right to data portability, the right to object to processing, and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at the email below.

7. Children's Privacy

PlanPal is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a user is under 16, we will take steps to terminate their account and delete their personal information promptly. If you believe a child under 16 has created an account on PlanPal, please contact us immediately.

8. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

9. International Data Transfers

If you are accessing PlanPal from outside the United States, please be aware that your data is transferred to and stored on servers in the United States. By using the Service, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers as required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by other reasonable means prior to the change becoming effective. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Privacy Policy.

Questions? If you have any questions about this Privacy Policy or our data practices, please contact us at support@getplanpal.com.